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Latest resources from Braze
The Cross-Channel Marketing Difference
These days, leveraging a cross-channel approach to customer engagement isn’t a nice-to-have, it’s an imperative. And truly effective...
Customer Engagement Platforms: A BUYER’S GUIDE
Customer expectations have increased dramatically over the past decade. Customers now expect brands to go above and beyond, especially as today’s...
Inspiration Guide: 40+ Customizable Campaigns That Can Help Take Your Customer Engagement Program to the Next Level
Today’s brands are entering a new era of customer engagement. The swift digital transformation spurred on by the COVID-19 pandemic and...
Modern Customer Retention: What You Need to Know
A renewed, and long overdue, focus on retention is finally here. Companies are finding success through acquiring the right audiences, understanding...
2021 Global Customer Engagement Review
We analyzed data from three different sources to create the first Global Customer Engagement Review. We define what great customer engagement...
Inspiration Guide: 40+ Customizable Campaigns That Can Help Take Your Customer Engagement Program to the Next Level
Today’s brands are entering a new era of customer engagement. The swift digital transformation spurred on by the COVID-19 pandemic and...
Web Messaging: What It Is, How It Works, and Why It Matters
As web experiences have become richer and more targeted over the years, there’s been a persistent gap that just hasn’t been filled—namely,...
Connected Engagement: Understanding Today’s Marketing Stacks and Ecosystems
Today’s consumers expect brands to be able to understand and speak to them without skipping a beat as they jump from device to device....
Connected Engagement: Understanding Today’s Marketing Stacks and Ecosystems
Today’s consumers expect brands to be able to understand and speak to them without skipping a beat as they jump from device to device....
Best-In-Class Email Marketing
Interactions between consumers and brands are increasingly playing out across a wide variety of different online touchpoints, channels, and...
