Zero Party Data Revolution in Ecommerce
No AI or Machine Learning will ever know the customers better, than they know themselves.
Many marketing professionals...
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Published: Jan 24, 2023
Published: Nov 18, 2022
Consistency, Speed, and Simplicity: Global Remote Support for Pioneering and NerdApp Platform
Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and simplicity of remote support services offered by its...
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Published: Jan 06, 2023
Tomorrow's CMO: Marketing's generation of change
About the Guide
Following the most challenging period in business history, the next generation of CMOs is determined to shake up the marketing...
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Published: Nov 30, 2022
Workplace Transformation: Disrupt the Way Your Business Operates - S263
If you’re not thinking about how to transform the way your business operates, collaborates, manages, and performs work, you’re already behind....
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Published: Feb 09, 2023
Top 3 reasons why Zoho CRM is right for enterprise businesses
For years, uncertainty has been a certainty for enterprises. And, with continuous advancements in tech and increasing customer expectations, CRM capabilities...
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Published: Jan 13, 2023
The Zero-Party Data Playbook 2022
We are in the midst of a great flux for marketers. Google and other behemoth browsers have finally cemented plans to comprehensively curtail third-party...
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Published: Nov 18, 2022
Control Freaks Freak Out for Rescue
Meet your CX objectives consistently across in-facility and remote customer support teams with a proven solution.
Today’s workforce embraces...
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Published: Mar 20, 2023
Digital Meets Physical: Do Your Customer Experiences Deliver?
Todays’ viewers, fans and subscribers expect the same high-quality, digitally driven experiences and self-service options that they encounter in...
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Published: Mar 20, 2023
B2B Customer Journey Maturity Infographic: 5 Key Takeaways
The State of B2B Customer Journey Maturity Report, published by London Research in partnership with Adobe, is based on a 2022 survey of more than 600 B2B...
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Published: Mar 21, 2023
Data, Insight, Action: Machine Learning & AI for Marketing Analytics.
It’s easy to see the potential in artificial intelligence (AI) and machine learning (ML) for data analysis. Your team can use these tools to surface...
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Published: Jan 06, 2023
Work management that works the way creatives do.
About the Guide
Stay on track. Without pausing creativity.
It's time to automate the workflow processes that halt your creative flow. Read...
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Published: Jan 20, 2023
How end-to end omnichannel innovations are taking the fan experince to the next level
The world of ticketing and entertainment is evolving quickly. Restoring customer confidence, reducing operational burden, and maintaining agility can help...
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Published: Dec 20, 2022
Cloud Operations eBook
No matter where you are on your cloud journey, AWS Cloud Operations can help you speed up innovation by delivering operational outcomes in cloud, hybrid,...
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Published: Oct 28, 2022
IDC MarketScape: Worldwide Collaboration and Community Applications 2021 Vendor Assessment
This study applies the IDC MarketScape methodology to evaluate major global collaborative and community platform vendors.
As the pandemic drove...
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Published: Jan 19, 2023
Unlocking Direct-to-Consumer Relationships in CPG
From cleaning products to cooking sauces, instant coffee to ice cream, shower gel to soft drinks, CPG brands manufacture the trusted products that touch...
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Published: Dec 02, 2022
Customer Intimacy: The most meaningful bond with the customer, built with zero-party data
Today’s eCommerce is on the verge of the great change.
We got used to see the customers through the prism of behavioral and other implicit data....
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